Reference

How 77hbaje Handles Your Personal Data

This Privacy Policy covers what data we collect when you open an account or make a deposit through bKash, Nagad, or Rocket, and how we use, store, and protect it.

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What We Collect and Why We Collect It

77hbaje Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, email address, and the mobile number linked to your wallet — whether that is bKash, Nagad, or Rocket. This lets us verify your identity, process deposits and withdrawals, and keep your account secure. When you make a

1
transaction, your wallet reference number and transaction amount are logged against your account record. We do not store your full bKash or Nagad PIN; that stays between you and your wallet app. We also collect device and session data — browser type, IP address, and pages
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visited — to detect unusual access patterns and protect your account from unauthorised logins. If you contact our support team, that conversation is stored so we can follow up accurately. Data is retained for as long as your account is active and for a reasonable period
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after closure, in line with our internal record-keeping obligations. Your use of this platform and the applicability of these data practices depend entirely on your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, request a correction, or ask us to delete your record, our support team handles these requests directly. You can reach us through the channels below. Responses are sent to the email or mobile number registered on your account, so make sure those details are current before you write in.

Team online

Email Privacy Request

Send your data access or deletion request to our privacy address. Include your registered email and the wallet type — bKash, Nagad, or Rocket — linked to your account.

Live Chat Support

Open the chat window from your account dashboard to speak with a support agent directly about a privacy concern or to flag an incorrect data record.

Account Help Centre

Log in and navigate to account settings where you can update your registered mobile number, email, or linked wallet details without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply consistent data handling practices across every part of the account journey — from the moment you register to each deposit and withdrawal you make via your mobile wallet. Here is what that looks like in practice across four key areas.

Encryption on Every Transaction

All data passed between your device and our servers — including wallet reference numbers from bKash, Nagad, and Rocket — is encrypted using SSL during transit.

Cookie Use and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie permissions through your browser settings at any time.

Account Security and OTP

Login events trigger an OTP sent to your registered mobile number. If we detect a login from an unrecognised device, your account prompts re-verification before granting access.

Data Retention and Deletion

We keep your account data while your account is active. After you request closure, data is held for a set period to satisfy record-keeping obligations, then deleted from active systems.

Common Questions About Your Data at 77hbaje

Below are the questions we hear most often about how we handle account data, payment records, and your right to control the information we hold.

We collect your name, email address, and the mobile number linked to your wallet — bKash, Nagad, or Rocket. This information is used to verify your identity and process account transactions.

No. We never store your bKash, Nagad, or Rocket PIN. Your PIN is handled entirely within your wallet app. We only log the transaction reference number and amount against your account.

Email our privacy team from the address registered to your account and request a data access report. We will respond to the same registered contact within a reasonable timeframe.

Yes. Submit a deletion request through email or live chat. Once processed, active data is removed. Some records may be retained briefly for internal obligations before full deletion.

Device and session data — such as IP address and browser type — helps us detect unusual login patterns and block unauthorised access to your account, especially after a new device connects.

The protections described here apply to accounts in eligible regions. Whether you can access the platform at all depends on your local law. Check your local regulations before opening an account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister Info77Hbaje Banking

How 77hbaje Handles Your Personal Data

Reach Us About Your Privacy Rights

Email Privacy Request

Live Chat Support

Account Help Centre

How We Protect and Manage Your Account Data

Common Questions About Your Data at 77hbaje

01 What personal data does 77hbaje collect when I register?

02 Does 77hbaje store my bKash or Nagad PIN?

03 How can I request a copy of the data 77hbaje holds on me?

04 Can I ask 77hbaje to delete my account data?

05 Why does 77hbaje collect my device and session data?

06 Does the Privacy Policy apply to me if I am in Bangladesh?

Privacy Policy

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